Marcia Blenko argues
that decision effectiveness correlates positively with employee engagement and
organizational performance.
In the video she
(Blenko) states that a decision based approach type of organization directly
impacts not only the critical decisions, but also the day-in and day-out
decisions that drive an organization. According to Blenko, it is the cumulative
value of decision effectiveness that can add value to an organization.
How do you think that
employee engagement relates to decision effectiveness?
Employee engagements
are critical to sound decision effectiveness. Without employee buy-in and
managerial buy-in as well, all the best-laid plans cannot be effectively
deployed with successful expectations.
In the article Blenko (2013,) keyed in on decision
architecture in areas like:
Value-at-stake,
estimating the value involved in each decision, and focus on those with
the highest value.
Degree of management
attention required that some decisions
inevitably need more attention than others.
What are some
impediments to good decision-making?
As discussed by Blenko (2013,) are individuals clear
on the roles they should play in critical decisions, do people with decision
authority have the skills and experience they need, do goals and incentives
encourage good, fast decision-making and execution?
Blenko suggests that
there are four elements of good decisions: quality, speed, yield, and effort.
She (Blenko)
thoroughly explained in both the video and article that Quality equates to how
often does the correct course of action is initiated, Speed is how quickly are
decisions made vs. the competition, Yield is how often are decisions executed
as originally intended, and effort boils down to putting the correct amount of
effort into making and executing decisions.
In your opinion, are there
anything missing from this list?
I believe the video
and article missed the mark on follow through. Much like a good and through
golf swing is critical to a clean and straight shot, follow through is equally
as, if not more important to the business environment. In other words… how does one know the four
elements of good decision making processes: quality, speed, yield, and effort
are successful, with
out looking at the results, verifying the hypotheses or simply asking the
customer if the finished result or product met their expectations.
What can you take
away from this exercise to immediately use in your career?
One thing that sets successful
organizations apart is the ability to make high-quality decisions. But it isn’t
just decision quality the top performers also make those decisions quickly and
execute them effectively, with little to no effort in the process.
Once you have reflected upon
these questions, list any other questions or insights that have come to you as
a result of this exercise.
Much like anything worth
accomplishing well in life, marriage, military career, educational goals or
your personal bucket list. It is the details that can and will make or break
your plans. Analyzing them against known or perceived obstacles or setbacks
will enhance the accomplishment or attained goal if the proper steps are taken
such as the following:
1 Score your organization,
2 Focus on key decisions,
3 Make decisions work,
4 Build an organization,
5 Embedded decision capabilities.
Reference:
Blenko, M. (2013). Decision
insights the five steps to better decisions. Bain Brief, Retrieved from
www.bain.com
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