Wednesday, November 13, 2013

A631.4.4.RB_LarsonKurt, INSEAD Reflection

What do you see as some of the major benefits and drawbacks of self-managed teams?

Some of the major advantages of the self-managed team as discussed in brown (2011,) would be the level of involvement the team, such as a permanent team for ongoing and continuous projects or the temporary team that might come together for the purpose of solving, creating or improving a single event, product or project. Project management teams are wrought with members whose expertise is needed on a temporary basis lasting for an indefinite period. The concern is the threat to the individual’s primary position and the need to back fill that position during an extended absence.

Some drawbacks or warning signs of a self-managed team might include the team itself is inappropriate for the task, people or context of the project. Also discussed in Brown (2011,) the organizational culture may not be adaptive toward change to the self-managed teams and consequently would not be supportive of the concept. Management and leadership roles may be somewhat confusing and perceived as a threat toward their positions, or the organization does not reward high performance might be faced with issues and concerns of its members including limited opportunities for advancement.     

Would you like to work within such a team?

I actually do work with-in such a team. My role as a subcommittee chair in DC offers me the opportunity to collaborate with fellow aviation experts from various branches of the federal government. While I may be the chair, I often relinquish the meeting and conversation to a particular expert of a topic/problem we have in discussion. The purpose of course is to put the issue at hand with-in grasp of the best-qualified individual and the decision point made at the level closest to an issue or problem. I insist upon the use of Roberts Rules of Order as methods of insuring those contingencies are met and all members have a say in the discussion.

What competencies would you need to develop to be an effective external manager of a self-managed work team?

Competencies like those discussed in Bergen (2002,) whereby the premise behind self-management is that employees can and do take an active role in regulating their performance. They do so by setting their own goals, monitoring their behavior related to those goals, and rewarding themselves for goal achievement.

Bergen’s seven key elements of self-management:

(1) self-assessment and reality check, (2) goal setting and action planning, (3) a written contract, (4) constructive thought patterns, (5) designing rewards, (6) self-monitoring, and (7) self-reinforcement. Each step is demonstrated below in an example of the first author modifying his writing behavior.
Self-assessment, as the term suggests, requires individuals to carefully analyze what they perceive to be their own abilities, competencies, weaknesses, skills, interests, values, and goals. Some organizations provide employees with forms or questionnaires that are used to develop this information.
Goal setting and action planning: setting a goal or end result and utilizing milestones or timelines as a gage or indicator toward assessing your progress and distance from the goal.

Written contract in which a set up of real contingencies involving other people and conditions of a consequence and/or outcome are agreed upon in advance.

Constructive thought patterns are entertained prior to beginning a task and while performing it, individuals should engage in positive (constructive) thoughts about that activity and its accomplishment. In particular, individuals are more motivated and better prepared to accomplish a task after they have engaged in self-talk and positive mental imagery.

Developing rewards and the type of awards anticipated prior to an achievement or milestone reached early or at a premium.

Self monitoring or keeping track of progress toward a goal, milestone or outcome.

Self-reinforcement and self-evaluation of a goal reached or the anticipation of a goal reached and the reward for a job well done.

References:

Brown, D. R. (2011). An experiential approach to organization development (8th ed.). Upper Saddle River, NJ: Prentice Hall

Bergen, C. W. V., Soper, B., & Gaster, B. (2002). EFFECTIVE SELF-MANAGEMENT TECHNIQUES. Journal of Business and Entrepreneurship, 14(2), 1-0_11. Retrieved from http://search.proquest.com.ezproxy.libproxy.db.erau.edu/docview/214230612?accountid=27203


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